IT Operations Management (ITOM) is more important than ever in today’s fast-changing world. It helps IT to ensure availability, maintenance and deployment of hardware, software, services and processes. ITOM is the enabler of speed, agility, complete visibility and rapid problem detection, but its decisions and actions must be based on complete data, otherwise errors are inevitable.
ServiceNow Discovery provides an excellent foundation for enterprise-wide IT Operations Management (ITOM), by delivering an accurate and up-to-date view of all your IT resources. However, there’s been no easy way to include mainframes and IBM i systems in this platform – until now.
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