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Tales from the Capacity Management Frontlines

Real-Life Insights for Successful Capacity Management

During this interview, Malcolm Gunn of Sopra Steria shares his insights on capacity management and planning. Malcolm is responsible for the capacity management practice at Sopra Steria, a leader in digital transformation that provides one of the most comprehensive portfolios on the market – spanning consulting, systems integration, industry-specific solutions, infrastructure management and business process services.

Listen in to learn:

  • What capabilities to look for in a capacity management solution
  • How reporting can be used effectively to increase visibility and buy-in to the process
  • What are the most common problems in rolling out a capacity management solution and recommendations on how to address them