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Customer Story

Luxury Auto Network Opts for IT Service Intelligence to Improve Business Performance

A luxury automotive network is expected to deliver the type of value its discriminating buyers anticipate. For the Americas arm of one European luxury auto maker, that value for wasn’t up to par due to lagging business application performance.

Even with the industry-leading Splunk IT Service Intelligence app, they still needed a way to move vitally important CICS and Db2 mainframe performance logs into the Splunk platform in real-time. By adding Ironstream to their Splunk solution, they were able to attain reduced MTTR (mean-time-to-resolution) and end-to-end visibility into application health and security. Not to mention, the dealerships were satisfied to receive timely business information from the distributor.