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Customer Story

EU Bank Upgrades ITOA Solution to Ironstream + Splunk Enterprise

This Europe-based banking and wealth-management firm, with operations in over 50 countries, knew the value of enhancing its ITOA solution by bringing operations log data from its distributed IT systems into the Splunk Enterprise platform. While the in-house solution they developed validated the expected value, there was still more to be desired. The processes in place to assemble the workload was severely time-consuming, they wanted to analyze USS logs and other relevant SMF records, and increase the capacity to forward up to 20 gigabytes of data from as many as 34 LPARS.
After a proof-of-concept exercise using Syncsort’s Ironstream (and given Ironstream’s proven track record), the bank decided to select Ironstream as their mainframe-access solution for ITOA for the enterprise. The bank easily eliminated the manual processes, expanded the range of relevant records available for Splunk analysis, and gave a real-time view into the performance of client-facing applications. Furthermore, this improved visibility into IMS performance which positively impacted cost-control efforts and reduced MTTR (mean-time-to-recovery).