Syncsort Product Support & Services
For Syncsort Online Support, click here.
To contact technical support in your country, please click here.
For more than 40 years, Syncsort has built a reputation for superior product performance and reliable technical support. Because of our experience with the most advanced computing environments, we understand what it takes to develop and support mission-critical software. Our quality products are matched with the highest level of support in the industry.
Syncsort customers receive support from our own senior engineers, who have extensive experience in product development, management and implementation, and direct customer support. Syncsort engineers also provide extensive training to partners around the world to ensure that all customers experience the same high standards that we set.
Services are offered for:
Backup Express Services provide a set of services to meet the needs of new and existing Backup Express enterprises:
- BEX Support Services include four levels of services: Bronze for basic support, Silver for more comprehensive support, Gold for more critical support, Platinum for the most critical support.
- BEX Professional Services include BEX Fast Start services for new implementations, custom services, remote installation services, and service options for messaging systems, database protection, resource management, disaster recovery testing assistance, and reporting.
- BEX Training Services and webinars improve customers' ability to implement and use Backup Express. We provide classroom training and webinars.
DMExpress speeds ETL, data warehousing, BI, and other large volume applications, while minimizing resource use. To help you realize these benefits as quickly as possible and to help you get the most from your investment in DMExpress for years to come, Syncsort offers DMExpress Services:
For more information about DMX Services, click here.
Superior sort performance, documented in benchmark tests, is the hallmark of SyncSort technology. But SyncSort offers more than performance, and with on-site training you can exploit the full range of powerful features and functions. Attendees will learn how to:
- Speed application development. Develop applications in a fraction of the time required for home-grown programs, and spend less time maintaining them. Save hundreds of hours of programming time, year after year.
- Speed processing. Utilize SyncSort features to replace inefficient applications that restrict system throughput or that can't finish within critical batch processing windows.
- Do more in less time!
For more information about SyncSort for z/OS Services, click here or call toll-free 1-877-FAST-951.
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