Professional Services Overview

With Syncsort Professional Services, our engineers, specializing in implementation, work directly with you onsite.

SyncSort Professional Services

  • The Performance and Tuning Service offered by Syncsort is designed to educate you about the factors that affect sort and system performance in general, and to review and tune existing applications to meet the performance criteria of the organization.
  • Customized Performance and Tuning agendas are available based on the knowledge level of your personnel, the nature and size of your environment, and the amount of time you have available.

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DMExpress Professional Services

  • Fast Start Services can help you get started in a fourth of the time otherwise required and can double or triple application performance, while building the foundation you need to operate, maintain, and expand your system.
  • Performance Assessment Services analyze your environment to confirm that it is optimally configured for DMExpress.
  • Customized Services is for larger enterprises and more complex applications, where assistance is needed beyond the typical 1-5 days of Fast Start Services, or where existing DMExpress implementations need to be expanded or significantly modified.

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Backup Express Professional Services

  • Designed for new Backup Express enterprises, BEX Fast Start Services will get you started quickly and help give you the foundation to operate, maintain, and expand your system.
  • Backup Express Customized Services can be utilized for new, changing, or expanding enterprises.
  • The Backup Express Remote Installation Service provides remote installation and startup assistance for new Backup Express customers with smaller environments.
  • BEX Check is a collaborative program that combines your systems knowledge with the expertise of Backup Express support engineers.
  • Syncsort provides the BEX DR Test Assist service , which allows you to save personnel and system resource costs, minimize recovery time, and identify and resolve software, hardware, and network issues.
  • BEX Assessment/Upgrade Services is a three-step program that helps you get the maximum benefit from the latest release of Backup Express.
  • Physical to virtual (P2V) server migration assistance is provided by Syncsort MVP: Migration, Verification and Protection service.

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Customized Services

Easily and seamlessly upgrade to DMExpress with the SyncSort UNIX to DMExpress Conversion Service. DMExpress enables informed, money-making decisions, bringing “World Record” speed and ease of use to processes and applications like ETL, data warehousing and business intelligence – all while leveraging commodity hardware. Now SyncSort UNIX customers can realize the productivity and performance advantages of DMExpress while minimizing the cost, time and operational impact associated with typical conversion projects.

How It Works

  • Contact Syncsort to schedule service
  • Send us your SS UNIX command line invocations along with corresponding statistics output
  • Syncsort experts convert the invocations to the DMExpress Integrated Graphical Development environment
  • Simply replace them in your script

To view the SynSort UNIX to DMExpress Conversion Service data sheet, click here.

Start a Partnership – Contact Your Syncsort Representative

We welcome the opportunity to discuss your needs with you. Based on our experience and your own assessment of your needs, we can work together to help you efficiently and cost effectively get the most from your investment.

To begin the discussion – and a Partnership for Excellence – call your Syncsort representative at 201-930-8200, or toll-free at 1-877-FAST-951.