Backup Express is a product of Syncsort Incorporated, one of the most respected
vendors of high-performance software. Our clients consistently give our customer
support team high ratings. Expert technical support is available 24 hours a day,
7 days a week. Customer calls are handled immediately; in times of high call
volume, a response will usually occur within 15 to 30 minutes.
The Backup Express service team is staffed by experienced
engineers who have intimate knowledge of Backup Express and UNIX, Linux,
Windows, SLES OES and NetWare OES. Syncsort recognizes that support
is a critical component to any backup and restore solution. Online support
services are accessible by licensed customers. These services include a comprehensive
software update site tailored to user environments, a customer notices section
describing subjects of technical importance and interest, and an expansive
knowledge base with flexible search capabilities.
Contact Us
Syncsort Online Support (licensed customers only)
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