"I think BEX is a very solid, well written, piece of software. We have been getting consistent reliable backups since we installed it and resolved the initial minor issues. It would be OUTSTANDING if we could get BEX to make a slice of pizza like the shack down the road. Other than that I think all the other features I'd like are going to be in the next release."

Mike Powell, Network Administrator, Zurich Insurance Services Incorporated

“I needed the facility to integrate the UNIX and Windows environments, and that's what Backup Express gave me.”

Alan Wasserman, Director of Technology at George Melhado

“We wanted raw performance. With nightly processes growing, our backup window is shrinking. Like everyone else, we wanted the best bang for our buck. That's why we selected Backup Express from Syncsort Incorporated.”

Seth Wisdom, Systems Administrator, Lawrence Memorial Hospital

"Typically connected immediately to an engineer with an intimate knowledge of the product."

Diane DelVecchio Sr., LAN Engineer, ACS

"It only took two days for things to start running smoothly over a SAN, through a central catalog, and cross-platform support, with Backup Express."

Joerg Schilasky, System Administrator for Novell and
Microsoft Systems at Nuremberg Airport, Germany

"I am very impressed that all of the techs that I have dealt with have a great knowledge of the product. Their support was very helpful. Also, every tech had knowledge with support in Novell, which is a big plus."

Christopher Mazella, Senior Management, MetroPlus Health Plan

"The program is very easy to use for both backup and restore. Basically, Backup Express takes care of the scheduling and we don't have to worry about it."

Doug Sikora, Manager of IT, Datatek Corporation

"I must say that support here was some of the best I've found. Even though the problem was mainly with hardware, with only ancillary problems with Backup Express, Jeremy called periodically to check up on things. That's just great, even though I had to tell him several time "Nothing yet, waiting on hardware vendor." When there was a seemingly (from my end) intractable problem that was indeed within Syncsort's ability to fix, it was fixed in minutes. I was very happy with the support I received from Jeremy and Syncsort in general."

Will Seabrook, UNIX Administrator, National Human Genome Research Institute

"It has been a pleasure working with Backup Express tech support. I don't feel like I am interrupting the engineers like some technical support centers. All of the engineers are very knowledgeable and know the product well. Backup Express has been very solid in our organization. Very few issues, and the issues I have had, were resolved very quickly by your staff. "

Mike Powell, Network Administrator, Zurich Insurance Services Incorporated

"Everyone is always so nice and very helpful. The follow-up is reassuring and response is always so prompt. I rank your tech support in the top 2 of all the ones I work with."

Gail Campbell, Apps Systems Analyst, Mid-Carolina Electric

"We are very satisfied with the technical support we've received from Syncsort. Keep up the excellence. Periodic contact, assistance, feedback, and follow-up are all there. These are all the ingredients to produce satisfied customers and a successful enterprise. Thank you."

Keith Edholm, Network & Technology Manager, Shoreline Community College

"Prompt, courteous, patient, understanding, lucid support!"

Roger Hawkinson, Op Sys Engineer, Wells Fargo

"Everyone is always helpful and is able to explain the functions quickly and efficiently."

Jerry Lees, Manager of Network Administration, American Identity

"The product has the ability to backup whatever I need. I like the fact that the GUI is straightforward and simple."

Alan Wasserman, Director of Technology at George Melhado

"I like talking to people who understand what they are talking about! Many times, tech support is simply people reading information off of screens who don't understand what they are reading you."

David Steele, Consultant, U of C Federal Credit Union

"The support staff responded very quickly to my request, was very knowledgeable, and very helpful."

Jesse Stephan, IT Specialist, Space Age Federal Credit Union

"No nonsense quick response with the correct answer the first time."

Marc Ludwig, Systems Engineer, Poway USD