Press Release
Woodcliff Lake, New Jersey, June 11, 2009 – Syncsort Incorporated, the trusted leader in data protection and disaster recovery, today announced three new services for Backup Express (BEX) customers designed to strengthen users’ ability to ensure business continuity while responding to tightening IT budgets. These programs are part of Syncsort’s broader commitment to improving data centers through both technology and service innovations.
BEX Check. This service determines whether a user’s data protection and recovery system is deployed for maximum efficiency and reliability. It delivers recommendations and best practices to ensure business continuity and immediate cost savings. Sources of savings include capital purchase avoidance through optimized utilization of hardware (including disk and tape), backup window reduction through optimized job schedules, and reduced down time and troubleshooting time through improved backup success rates.
BEX Assessment/Upgrade Service. With this service, BEX users work hand-in-hand with BEX engineers to optimize their data protection systems, reducing costs, resource requirements, and administrative time, while ensuring fast, highly reliable recovery. This is accomplished in three steps: a complimentary workshop designed to bring data protection issues into sharp focus, an in-depth assessment resulting in a roadmap to raise your data protection systems and procedures to then next level, and deployment of that roadmap including expert implementation of BEX upgrades combined with system and process optimization.
BEX DR Test Assist. This onsite service helps users execute their Disaster Recovery Testing quickly and efficiently. BEX DR Test Assist has been shown to lower both the time and cost of DR test activities by 20 percent or more, thereby reducing expenditures on third party test site visits, equipment leasing, and internal personnel. "With Syncsort’s experienced technical personnel at our DR test location, our Disaster Recovery process ran smoothly," stated the AVP of Systems Engineering at an industry-leading Fortune 500 company. "We were able to complete it much faster and more efficiently than in the past. We now have a solid DR process that we have full confidence in.”
All three Professional Service offerings are performed through a collaborative effort between customers and skilled Syncsort professionals who carry many years of support expertise and user-focused experience. These services leverage the customers’ knowledge of their own systems and Syncsort’s deep experience with BEX in a wide variety of implementations.
“The goal of Syncsort’s Professional Services is not merely to solve customer problems, but to improve customer experience on a lasting basis,” said Joe Stamboulie, Director of Customer Services at Syncsort. “The objective is to assure that users will be running with lower system costs, fewer administrative hours, and greater confidence in their ability to recover quickly from data disruptions and disasters.”
About BEX
Syncsort BEX accelerates server consolidation and virtualization without impacting application performance. BEX provides the fastest backup and instant recovery while minimizing storage requirements – all from a "single pane of glass." The holistic solution makes administration easy, minimizes network, CPU and storage requirements, and increases ROI. BEX reduces backup time by 90%, recovery time to minutes, and storage requirements by more than 90%.
About Syncsort Incorporated
Syncsort is a global software company that speeds data processing, integration, and protection and recovery in data-intensive environments. Supported by a professional services team built on 40 years of expertise, Syncsort helps customers drive ROI with the unique combination of high performance, optimal resource utilization, and ease of use. With over 12,000 licenses worldwide, Syncsort customers include 96 of Fortune 100 companies. Syncsort is headquartered in Woodcliff Lake, NJ, and has international subsidiaries in the United Kingdom, France, and Germany. An international network of resellers provides Syncsort products as integral components of IT solutions. For more information call 201-930-9700 (1-877-FAST-951 in the US and Canada) or visit www.syncsort.com.
Media Contact:
Kevin King
Horn Group
kking@horngroup.com
646-202-9781
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