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ITSI: IT Service Intelligence with Ironstream
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IT Service Intelligence

Service-Centric Intelligence is Here for Enterprises with
Splunk® ITSI + Ironstream®

Ironstream ITSI

Splunk® IT Service Intelligence (ITSI)
+ Ironstream®

Simplify operations, prioritize issue resolution and provide visibility into critical services

If your enterprise delivers a service, you can gain unique business and service-relevant context using your machine data, including that from your z/OS mainframe. Working closely with partner and leading Big Data platform Splunk, a service-based solution has been developed to enable organizations to see, analyze and correlate all relevant machine data involved in the delivery of a service, including SMF and/or RMF records from each element.

Fast-track insights and rapidly gain service-level intelligence

The Syncsort Ironstream Module for Splunk ITSI (free to Ironstream + Splunk ITSI customers) extends this revolutionary solution to provide end-to-end visibility and insight into the operational health of critical IT and business services which span distributed systems, mainframe, and even mobile devices. Implicitly learn patterns, eliminate costly false alerts, identify anomalies, and baseline normal operations by employing advanced analytics driven by machine learning. Use this intelligence to respond and remediate faster, and even project and prevent issues before they affect users of the service.

See all relevant KPIs (key performance indicators) associated with a service and use the “Glass Table’ view for clickable visualization of the entire service infrastructure. KPIs provided for mainframe systems in Service Analyzer include CEC (Central Electronic Complex), i.e. “the box,” LPARs (logical partitions), and critical services, making this critical part of the service as visible as the non-mainframe elements.



  • Consolidates data across diverse technologies and point tools for multi-dimensional analysis and simplified workflows for your service.
  • Real-time collection, transformation, and streaming access of service-relevant z/OS log data via Ironstream.
  • Continuous monitoring and visualization of service-relevant health indicators across all systems.
  • ‘Glass Table’ view for complete service visualization and clickable drill-down.